We all love sharing our favourite posts and reels over Instagram, yet this morning users have reported that they haven’t been able to do so. With people struggling and claiming their DMs are down today (January 11), we have ways on how to fix Instagram messages if they are not working.
We all love to scroll on social media in the morning before getting up for work or university, however, this morning fans of Instagram have been running into some issues. Though they’ve been able to see posts and reels, lots of them are unable to send them to friends. For a lot of users, Instagram messages are down with DMs not sending. Luckily, there are some fixes to try if you are one of the ones affected.
How To Fix Instagram Messages
According to MiniTool, the following steps should help get your DMs up and working again. With so many people experiencing issues today (January 11), it is possible that it is an issue on Instagram’s end. Looking at Down Detector, it appears that this may be the case. However, there has been no update on the Instagram Twitter page.
That also doesn’t mean you shouldn’t try fixing it yourself to know you’ve done everything you can.
Although it sounds silly, make sure you have a strong internet connection to send your messages. Instagram DMs cannot be sent offline, so check that your device is connected and that your internet is fully functional. If that isn’t the issue, then restart your phone, in case it is an issue with your device and not the app itself. This can fix any little bugs or issues.

Quite often, issues like this are to do with your cache. So, if you’ve tried the above and your Instagram messages still aren’t sending, then clear your cached data. This should be done regularly to prevent bigger problems with your apps and device. For Apple users, you will need to go into your iPhone storage and offload the Instagram app. This can be found in your settings. For Android users, press and hold the Instagram app icon on your home page and click ‘Clear Data’ when it pops up on another page.
It’s a great idea to make sure you have the latest version of Instagram if you don’t have automated updates on. This is where they will fix bugs and issues and can be easily found in your app store.
The only other thing for users to do if their Instagram messages are not working is to delete and reinstall the app. None of your data will be lost if you have an account, you’ll just need to sign back in. Hopefully, this will fix Instagram DMs for you.
Users Take To Twitter To Report Instagram DMs Not Working
As with all tech issues, what most people do immediately is to go to Twitter to vent about their frustration and to check they’re not the only ones experiencing issues. That’s what happened this morning, with lots of Instagram fans checking with others that Instagram messages are not sending. Others have turned the situation into a little bit of a meme as they’re having to send messages elsewhere.
People love to come to Twitter to make sure they’re not alone.
The only thing worse than not having your DMS working is to be the only one affected by it.
Others are going to Instagram themselves to make them aware and to get Instagram messages fixed as soon as possible.
If Instagram messages not working is a larger issue with the app itself, then hopefully it won’t be long until Instagram DMs will be fixed. Keep all those hilarious reels and cute posts to send to your friends for later!
