We all hate not being able to get into our social media accounts and having absolutely no idea why. Whether it’s temporary or permanent, we can offer a potential fix for a temporarily locked Snapchat account. Plus, we have some reasons why it might have happened.
That FOMO feeling is intense when you can’t get into your accounts. You know full well that the biggest drama will be happening and all you can do is look at an ‘account locked’ message; infuriating doesn’t cover it. Normally, there’s a reasonable explanation as to why you’ve been locked out of your Snapchat account, but other times it can be completely baffling.
Why Your Account Might Have Been Locked
There are two types of account lock on Snapchat: Temporary and permanent. You’ll know which one you have when attempting to log on, as it will say in the ‘account locked’ message.
If your account has been permanently locked, it will be because Snapchat has detected activity that goes against their rules and guidelines. You can check out the different terms of services and guidelines to see if you accidentally broke a rule. Rules include not using third-party apps to modify Snapchat, spamming or spreading misleading information.
Another reason for a Snapchat account lock is that your account may have been compromised. That means someone who wasn’t you attempted to get in. To get more information about the breach, you can contact Snapchat where you will need to verify the account so they can support you. Don’t use this form unless your account has been compromised.
How To Fix A Locked Snapchat Account
If your account has been permanently locked, then you can only appeal the decision and hope that Snapchat changed its mind. In the meantime, you can set up a new account to carry on using the app. However, if Snapchat detent more breaches of their code of conduct from you then they can ban devices and terminate accounts completely. If your account has been terminated, you are not allowed to create a new account.
A temporary account lock is much easier to fix. Typically, you will be allowed access again after 24 hours, but there are things you can do to help the process and make sure it doesn’t happen again.
Firstly, uninstall any third-party apps or plug-ins you’re using to modify Snapchat. These are prohibited and will result in a permanent ban if continually detected on your account.
If your offence wasn’t serious, then WikiHow explains that you should be able to access the web version of Snapchat. This can be done after a few hours on a computer or a phone. Now, you’ll be able to keep up to date with the drama so you don’t have to miss out.
Ensure that all your verification details are up to date within the app. This means adding an email and phone number. This reduces your chances of being deactivated, particularly if you’re adding a lot of friends at once.
If you’re still unable to access your locked Snapchat account after 24 hours, then you can contact their support centre and request that they look into it.