Hundreds of Spotify users have reported suffering major issues trying to use the app and web player over the last day or so. Many of them are complaining that they’re running into a message saying upstream connect error. But what does Spotify error 111 actually mean and how can you fix it?
It seemed to start with a smaller issue of Spotify users being unable to see the lyrics of the songs they were playing via the app. However, this was quickly overshadowed by a bigger problem of the web player not working and being down. Fans of the app took to their social media to try and figure out what was happening.
Spotify Error 111
Fans were finding that the page was not loading at all and instead presented them with the following message:
“upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111”
The error means that the web player was down and could not be accessed. Currently, it seems that users are having better luck using Spotify so, hopefully, the problem is being fixed.
Of course, the disruption caused a lot of frustration. Spotify is the biggest music streaming service in the world, so it would have affected thousands of people.
Users quickly went on Twitter and forums to find an answer to what was happening and how to fix it.
What Is The Spotify Upstream Connect Error?
Left a little confused by the message, users have been wondering what error 111 actually means.
Looking at WikiTechs, the 111 will be a code known by the manufacturer which will highlight to Spotify what the specific problem is. It will locate what has failed in the system so that they can fix it their end.
However, an issue with Spotify 111 error code is that it can happen in multiple locations within the system, so it’s not as easy as a fix as it first seems. Although details are given, specific knowledge and equipment will be required to fix it.
What upstream connect error means for users is slightly different. This means that your device had has multiple attempts to connect with the Spotify server but the error is stopping it. An upstream connection is where data from the user is transferred to the network, in this case, Spotify.
So, because error 111 has occurred, users are unable to use to the web player as the upstream connection has been disrupted.
How To Fix Spotify Error 111
Although the problem is on Spotify’s end due to the overwhelming amount of users having issues, that doesn’t mean nothing can be done on the users’ side.
Looking at Google solutions, the Spotify upstream connection error can be fixed by clearing any cookies or caches on your device. Do this multiple times throughout the day and keep refreshing the web player page.
If the problem is a server issue, then it is a little trickier for the user to fix. However, try deleting the Spotify cache on your device. That way, your operating system will be going into the site completely refreshed.
Another fix that Spotify recommend is ensuring that your browser is up to date. Opening the web player in a private/incognito window could work as well. It’s also good to know that if you are using Spotify on a public network, then access is more likely to be denied.
Hopefully, users will be seeing fewer of the error 111 messages throughout the day as the problem gets fixed. Until then, the app version is working as usual so you can still listen to your favourite tunes.